By Appointments only!
Last minute appointments are not beneficial to the therapist nor the client. It brings on higher levels and anxieties to the therapist who may not perform effectively. The consumer of a last minute massage may not be received efficiently. It is best to structure time to take care of your health and well-being.
However, any massage appointment scheduled on the same day is subject to an additional $10.00 fee.
These are considered last minute, urgent, or emergency appointments, same day appointments.
You will be notified of the fee at the time of your scheduling.
Cancellation Policy
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:
24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.
Reschedules:
Failure to reschedule your appointment with a 24 hour notice will carry a charge of $15.00 (for coupon offer members) or $25.00 (for all regular clients).
If your coupon has expired you will be charged $15.00 to make ANY AND ALL changes.
No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment. COUPON HOLDERS your coupon is VOIDED based on the terms and agreements on your coupon. It is only out of extended courtesy that the therapist will allow a reschedule and you are still charged $15.00 fee!
Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
We look forward to serving you!